Refund policy

Due to the nature of our skincare products, all sales are final, and we do not offer refunds or exchanges. This policy ensures the safety and quality of our products for all customers.

In the unlikely event that your order arrives damaged or incorrect, please contact us within 48 hours of delivery at info@naturemelodyskincare.com, and we will work with you to resolve the issue promptly. Proof of damage (such as photos) may be required.